Organisation-wide Workflow Email Templates

22 08 2012

If you make use of organisation wide workflow configurations in AX2012 you may have come across an issue where users are not notified of their new work-items via Email.

To set this up you will need to:

1. Navigate to your email templates under the Setup menu of “Organisation Administration”.
2. Select the “Show system email templates”
3. Create a new Email template.


4. Navigate to “System Administration” -> “Setup” -> “Workflow Parameters” and select your newly created email template. (For company specific configuration AX looks at the template selected under “Organisation Administration” -> Setup -> Workflow Parameters)

Your users should now be notified of “Organisation-wide” workflow workitems.




One response

5 09 2012
Workflow template | Jazminandhesam

[…] Organisation-wide Workflow Email Templates « Dynamics AX … […]

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