Stopped (error): Failed to find workflow instance. Failed to find workflow instance.

4 05 2012

We recently recently came across an issue at a client site where workflows instances would be completed but the status would be “Stopped (error)” with error messages saying “Failed to find workflow instance. Failed to find workflow instance. Failed to find workflow instance. Failed to find workflow instance” after investigating the issue for quite a while and not finding a solution I eventually found a post at “Peng’s Dynamics AX” Blog where he listed a hotfix that Microsoft released to resolve this bug. The knowledge base article for KB2398999 and download link can be found at: http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=2398999&kbln=en-us&sd=mbs#step2

Thanks to Peng for reporting this issue to Microsoft and following up with them for a year! You can view the original blog post here.


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13 09 2021
Priya

We are facing the same issue in Purchase requisition workflow in 2009 and I see the KB is no more active.Is that possible ways to overcome the problem.
BR/

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